Privacy Policy

Our Privacy Commitment

MoltenRock is built on a fundamental principle: your data belongs to you. We collect no telemetry and no analytics. MoltenView runs entirely on your Mac. MoltenMail connects only to your own email provider (IMAP) using credentials you enter, stored in the macOS Keychain - we never receive your mail or your password.

The one deliberate exception is buying an optional paid license, such as MoltenMail Pro. Selling and delivering a license unavoidably involves a payment processor and an email, so we process a small, clearly defined set of data for that purpose alone. Exactly what we process, why, where it is stored, and for how long is set out under “MoltenMail Pro Licensing & Payments” below.

What We Do Not Collect

In normal app use, no personal data is collected or transmitted to us, so no legal basis under GDPR art. 6 (or the Swiss FADP) is engaged. A legal basis applies only to a direct MoltenMail Pro purchase, described under “MoltenMail Pro Licensing & Payments” below. Within the applications themselves:

• •No Personal Information: In normal app use we collect no names, email addresses, or personally identifiable information. The one exception is a direct MoltenMail Pro purchase - described under “MoltenMail Pro Licensing & Payments” below.
• •No Usage Analytics: We do not track how you use our applications, what features you access, or how often you use them.
• •No AI Interactions: We never receive your agent conversations. In MoltenView everything stays on your Mac; in MoltenMail, agents read your mail through a local, user-controlled socket - the content comes from your own mail server, never through us.
• •No Crash Reports: We do not collect crash reports or error logs automatically.
• •No Third-Party Services: We do not integrate any third-party analytics, advertising, or tracking services.

How Our Apps Work

MoltenRock applications are designed to keep your data yours. MoltenView works entirely on your local machine; MoltenMail connects only to your own email provider:

• •All processing happens on your Mac, using your local resources.
• •MoltenView needs no internet connection for core functionality; MoltenMail connects to your own email provider (IMAP).
• •Nothing is sent to us. MoltenMail talks only to your own email provider; MoltenView sends nothing anywhere.
• •We cannot access, view, or monitor your usage in any way.

Data Storage

Any data created or used by MoltenRock applications is stored locally on your Mac in standard application directories. You have complete control over this data and can delete it at any time by removing the application or clearing its data through macOS system settings.

MoltenMail Pro Licensing & Payments

MoltenMail offers an optional paid upgrade, MoltenMail Pro. Selling, delivering, and validating a license is the one part of MoltenRock that processes personal data on servers rather than only on your Mac. Your IMAP password and the contents of your mailbox are never part of this — they stay on your machine and are never sent to our licensing service or to any subprocessor.

• •Who is responsible: The data controller for MoltenMail Pro licensing is Goldcote Ltd (Switzerland).
• •What we process, and why: To fulfil your purchase and to deliver and validate your license — the legal basis being performance of our contract with you — we process your email address, a payment confirmation from our payment processor, your license key (stored only as a one-way hash, never in readable form), and a random per-device identifier. Only if you tick the optional box at checkout do we also keep your email address to send occasional product tips and add-on offers; the legal basis for that is your consent, which you can withdraw at any time.
• •The services we rely on (subprocessors): Stripe (payment processing), Cloudflare (the licensing service and its database), and Resend (delivering your license-key email and any marketing you opt into). Each acts under a Data Processing Agreement, and any transfer of data outside Switzerland or the EU is covered by Standard Contractual Clauses or an equivalent adequacy safeguard.
• •Where it is stored: License records are held in a Cloudflare D1 database hosted in the European Union.
• •How long we keep it: We retain your license record for as long as the license is active and for 24 months after it ends, after which it is purged. If you opted in to marketing email, we keep your email address until you unsubscribe, at which point it is added to a suppression list so we do not contact you again.
• •Your rights: You can ask us to access, correct, delete, or export your data. Email moltenrock@moltenmail.com and we will respond within 30 days. You can unsubscribe from marketing email at any time using the link in any such message.
• •If there is ever a data breach: Under the Swiss Federal Act on Data Protection (art. 24) we will notify the Federal Data Protection and Information Commissioner and any affected users as soon as possible. For users in the EU or EEA, under the GDPR (art. 33) we will notify the competent supervisory authority within 72 hours. Data-breach notifications can also be sent to us directly at moltenrock@moltenmail.com.

Updates and Changes

If we ever need to change our privacy practices, we will update this policy and notify users through the App Store update notes. However, our core commitment to local-first, privacy-respecting software will never change.

Contact

If you have questions about our privacy practices, please contact us at moltenrock@moltenmail.com