ShipStation answers for your AI agent, keys kept

Shipping questions are the most common support tickets. Let your agent read ShipStation orders and tracking, and keep the key.

Download MoltenRock Connect · Free How the Human Queue works

The short answer

MoltenRock Connect lets an AI agent read ShipStation without holding your API key and secret. Add them to Connect once; your agent can then look up orders and tracking and answer shipping questions. Connect calls ShipStation directly from your Mac and returns only the answer. Agents can’t create labels or change shipments.

The problem

Shipping support needs data, not power

Constant “where is it?”
Every answer means opening ShipStation, finding the order and copying the tracking.
Keys with reach
A ShipStation key can do more than look things up.
Addresses in chats
Shipping addresses end up pasted into prompts and tickets.

How MoltenRock handles it

Orders and tracking, on request

Orders
Look up ShipStation orders and their status.
Tracking
Get tracking for an order to answer customers fast.
Addresses as tokens
Names and addresses reach the agent as tokens.

How it works

Connect ShipStation

01
Get your API key and secret
From ShipStation’s API settings.
02
Add ShipStation in Connect
Paste both, Test, Save.
03
Pair with your store
Add Shopify or WooCommerce too, and your agent can go from order to parcel.

Straight answer

What’s in scope

Stays on your Mac

Your ShipStation key and secret
Real names and addresses
Labels and shipments: agents can’t create or change them

Leaves your Mac

Read calls from your Mac to ShipStation
Answers, to your agent
What your agent sends to its AI model

Questions

What people ask first

Can the agent buy labels?

No. Connect offers read actions for ShipStation: orders and tracking.

Which ShipStation API does it use?

The ShipStation API (V1) with your API key and secret.

Does it work with AfterShip too?

Yes. Add both; AfterShip covers tracking across carriers.

What does it cost?

Two platforms free; all 31 for $9.99 once with Connect Pro.

Shipping answers, keys kept.

MoltenRock Connect is free for Mac.